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YouKey User Agreement

IMPORTANT - These Standard Business Terms for YouKey users (hereinafter referred to as the “Standard Business Terms”) are a legal agreement between each individual person or entity (referenced herein as a “you” or “user“ or “buyer”) and YouKey (hereinafter referred to as “we” or “YouKey” or with “us”) that applies each time a user uses the YouKey.lk site and its available functionality (referenced herein as the “YouKey Online Platform”) or purchases a good or service from the YouKey Online Platform. Each user should therefore read carefully the following terms and conditions contained in these Standard Business Terms as they govern use of the YouKey Online Platform and available purchases therefrom.

BY ACCESSING, USING, OR PURCHASING ANY PRODUCTS OR SERVICES ON OR THROUGH THE YOUKEY ONLINE PLATFORM, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE STANDARD BUSINESS TERMS, WHICH CONTAIN AN ARBITRATION AGREEMENT, A WAIVER OF CLASS-ACTION RIGHTS, AND LIABILITY LIMITATIONS. IF YOU DO NOT AGREE TO BE SO BOUND, YOU MAY NOT ACCESS OR USE THE YOUKEY ONLINE PLATFORM OR PURCHASE ANY GOODS OR SERVICES PROVIDED ON IT

1. General Terms

By accessing or using the YouKey Online Platform, user represents and warrants that user is at least eighteen (18) years of age (or the legal age of majority, whichever is greater) and will, at all times, provide true, accurate, current, and complete information when submitting information or materials on or through the YouKey Online Platform. In addition, user agrees to abide by all applicable local, state, national, and international laws and regulations with respect to user’s use of the YouKey Online Platform or the utilization of any available product or service. User also acknowledges and agrees that use of the YouKey Online Platform is solely at User’s own risk.

2. Proprietary Rights

The YouKey Online Platform is owned by Attrex Inc. Copyright 2021 © YouKey ® and/or its licensors. All rights reserved. YouKey, the YouKey logo, and all other names, logos, and icons identifying YouKey and its software, solutions, products, and services are proprietary trademarks of YouKey, and any use of such marks without the express written permission of YouKey is strictly prohibited. Other services, products, or company names mentioned herein may be the trademarks and/or service marks of their respective owners.

3. License Grant

The YouKey Online Platform is made available by YouKey, and these Standard Business Terms provide to user a personal, revocable, limited, non-exclusive, non-transferable, and non-sub licensable license to use the YouKey Online Platform in order to review information and purchase available products or services. YouKey reserves all rights not expressly granted by these Standard Business Terms. Accordingly, user may not modify, translate, decompile, create derivative work(s) of, copy, distribute, disassemble, broadcast, transmit, publish, remove, or alter any proprietary notices or labels, license, sublicense, transfer, sell, mirror, frame, exploit, rent, lease, private label, grant a security interest in, or otherwise use in any manner not expressly permitted herein the YouKey Online Platform. User may print and download materials and information from the YouKey Online Platform solely for user’s personal use, provided that all hard copies contain all copyright and other applicable notices contained in such materials and information and that user does not further distribute or disclose such materials and information.

4. Current Platform Offering(s)

User has the ability to purchase a variety of products or services via the YouKey Online Platform. These may include new or pre-owned products. In addition, YouKey offers the opportunity to purchase subscriptions that may also offer products or the rendering of services. We may sell products and services both under our own brand and with and from dealers and service providers (hereinafter referred to as “contractual partners”) who, once a buyer makes a purchase via YouKey, provide directly the relevant goods or services to buyer. Accordingly, the products or services concerned are sometimes provided by our contractual partners (whose Name / logo appears during the ordering process). Buyer’s relationship is solely between buyer and the contractual partner. The availability of a contractual partner’s products or services through the YouKey Online Platform does not indicate an endorsement of the contractual partner’s products or services. Statements, opinions, or claims made by contractual partners on the YouKey Online Platform do not necessarily reflect the views of YouKey. They are solely made available for buyer’s informational purposes. YouKey does not warrant that product descriptions or other content of any contractual partner is accurate, complete, reliable, current, or error-free.

5. Additional Terms

Additional notices, terms, and conditions, including, without limitation, YouKey’s Privacy Policy may apply to receipt of (or access to) certain services and/or for usage (or specific portions or features) of the YouKey Online Platform. Please note that third-party dealers and service providers may include supplemental product(s) or service-specific terms governing use, pricing, or subscription and which shall apply in addition to these Standard Business Terms. Buyer will receive notification on a timely basis and in an appropriate manner if such product-specific (additional) terms are intended to apply, and an appropriate opportunity to acknowledge them either as a part of agreeing to these Standard Business Terms or separately (and in addition to) to these Standard Business Terms.

6. Links to other Sites

The YouKey Online Platform may connect to certain third-party websites, advertisements, or online networks (collectively, “Third-Party Sites”). All Third-Party Sites are owned, controlled, and/or maintained solely by third parties over whom YouKey exercises no control. These links do not imply an endorsement with respect to any Third-Party Site(s) or the information, products, or services provided by any Third-Party Site(s). YouKey encourages review of the applicable terms, conditions, or notices governing use of these Third-Party Sites. User’s correspondence or any other dealings (including any transactions) with third parties found through any Third-Party Site(s) is solely between user and such third party.

7. User Account

User may be required to register to use the Online Platform and establish an account for access to the YouKey Online Platform generally. As designated, each registration is either for a single individual person or entity (and such entity’s employees), unless otherwise expressly agreed upon by YouKey. Registration for access to and use of the YouKey Online Platform may also require certain access credentials, such as a username or password, or adherence to other particular access requirements as designated by YouKey in its sole discretion from time to time. Please review the applicable account details for individual or entity accounts for more information about account set-up.

User hereby agrees to consider the information associated with user’s account and its respective access credentials as confidential information. User shall use no less than reasonable effort to maintain the confidentiality of such information, and agrees not to disclose such information to any third party without the prior express written consent of YouKey, which may be withheld in its sole discretion. In addition, user agrees to assume all responsibility concerning user’s use of the YouKey Online Platform, including being held responsible for any and all activity occurring through user’s username and password (and the related account access). Entities acknowledge and agree that any use occurring through the username and password (and related account access) shall be the responsibility of such entity. In particular, such entity is responsible for the actions or omissions of any individual utilizing the entity account and agrees to cooperate with YouKey with respect to ensuring adherence to these Standard Business Terms. All users shall immediately notify YouKey if user suspects or becomes aware of any loss or theft of user’s password or any unauthorized use of user’s username and/or password.

8. Purchase Process

Placing a product, service, or subscription opportunity in the YouKey Online Platform does not represent a binding offer on the part of YouKey to conclude a purchase agreement with buyer. In order to complete a purchase, buyer must place the desired merchandise into the cart and then enter the order data into the order form. After selecting the shipping option and the desired payment form, and formally accepting these Standard Business Terms, buyer then submits a binding offer by clicking the “Buy now” button. Following the order process, buyer will receive an order confirmation from YouKey by email.

YouKey saves the contract text for the order and buyer may print it out before sending the order to us by clicking on “Print” during the final step of the order process. We also send buyer an order confirmation and an order acceptance containing all information concerning the order to the email address indicated by buyer.

Acceptance on the part of YouKey is indicated either at the time of offer submission or by means of an explicit declaration of acceptance sent by email to buyer by the end of the third business day following the day of the order at the latest or by sending the contractual goods.

YouKey is entitled to reject contract offers without need to state the reason(s). Offers by YouKey are non-binding and subject to change.

9. Software

In the event that a product offers use of software, such software is provided subject to the respective license terms and conditions, which (as noted above) are in addition to these Standard Business Terms. Regardless, such software may not be used except as expressly permitted by the respective license terms and conditions and in general, may not otherwise be duplicated, adapted, translated, made available, distributed, modified, disassembled, decompiled, re-translated, or combined with other software.

10. Prices

All prices posted on this Site are subject to change without notice. The prices in effect at the time an order is placed are those that are applicable to such order. All prices are indicated in LKR and are understood to include VAT and applicable sales tax depending on such laws. The prices do not include shipping or delivery costs; such costs will be stated separately during the ordering process. Applicable fee(s) or price(s), including the purchase price and shipping charges, is immediately due for payment. Amounts due for payment by buyer will be identified on the order form. We are not responsible for pricing, typographical, or other errors in any offer by YouKey, and we reserve the right to cancel any orders arising from such errors.

11. Payment terms

YouKey offers buyers different payment method options. Currently, these are: payment by MasterCard, Visa, Discover, and American Express credit cards, electronic direct debit. Buyer represents and warrants that: (i) the payment information buyer supplies to YouKey is true, correct, and complete, (ii) buyer is duly authorized to use such payment information for the purchase, (iii) charges incurred by buyer will be honored by buyer’s payment company, and (iv) buyer will pay charges incurred by buyer at the posted prices, including all applicable taxes and shipping costs, if any.

Subject to the terms and conditions set forth herein, applicable refunds will be provided using the same payment method selected in connection with the original transaction. In the event of the grant of a SEPA direct debit mandate, the concurrent reversal of payment by buyer is thus not necessary. We are entitled to demand disclosure of the account holder’s personal information from the institution maintaining buyer’s account for purposes of enforcing our claims under applicable law should buyer, following the expiry of a reasonable period granted by us, not repay the amount wrongfully obtained following a reversal of payment and concurrent refund by us. Furthermore, we reserve the right to file a criminal complaint in such cases.

12. Subscriptions

If user purchases a product on a subscription basis (“Subscription Product”), or a product or service that includes partial payments, using the YouKey order form, the transaction is deemed to include the grant of a direct debit mandate to us by the user. The amount of payments to be made is based on the product purchased or service ordered. In such cases, the direct debit mandate applies to the relevant payment method.

We will automatically bill the payment method user provides. The first day of buyer’s billing cycle is tied to the date user purchases the Subscription. Cancellations and refunds are governed by our refund policy above. User can cancel a recurring payment authorization by contacting YouKey via email (helpdesk@youkey.lk). To avoid unwanted charges for a recurring payment, user must cancel at least five (5) days prior to the next scheduled payment.

The charge for each Subscription Product shipment will be automatically billed to the payment method you provide at the time of purchase, or as otherwise directed by you. You authorize us to charge the payment method for your Subscription Product on an automatically recurring basis unless and until you cancel.

13. Refund

Buyers will have the following refund rights:

Refund Policy for the Supply of Goods:

Each buyer will have the right to return tangible goods purchased through the YouKey Online Platform for a refund, subject to the terms and conditions below.

In order to exercise this right, a buyer must, within fourteen (14) days (unless otherwise indicated) from the date the buyer places the corresponding order through the Online Platform, inform YouKey (helpdesk@youkey.lk) of buyer’s decision to return the purchase by means of a clear declaration (e.g., in a letter sent by mail, fax, or email).

Subject to the terms, conditions, and restrictions set forth herein, we will refund payments received for the goods, no later than twenty one (21) days from (in our discretion) the date we receive the returned goods or the date we receive proof that the buyer has returned the goods. For this refund, we will use the same means of payment which buyer used for the original transaction unless otherwise expressly agreed with buyer.

Buyer is responsible for the cost of any deterioration of the goods, (i.e., deterioration caused by handling or that otherwise impacts the quality, features, or functioning of the goods). We reserve the right to deduct payments from the refund amount accordingly.

There is no right of refund: (i) in the case of distance contracts for the supply of goods that are not prefabricated and for which individual selection or specification by the consumer is decisive for their production, or that are clearly tailored to the personal needs of the consumer, (ii) for the supply of magazines, newspapers, or journals with the exception of subscription contracts, (iii) for distance contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery, (iv) for distance contracts for the supply of goods which, according to their nature, were inseparably mixed with other goods after delivery, or (v) for distance contracts for the supply of audio or video recordings or computer software in sealed packaging which were unsealed after delivery.

Refund for the Supply of Digital Content:

We may provide a refund for digital content at our discretion. To request a refund, buyer must, within fourteen (14) days (unless otherwise indicated) of purchase, submit a refund request to YouKey (helpdesk@youkey.lk) expressly stating the reason for the refund request. In the event the digital content has been corrupted or does not perform as prescribed, we may offer buyer the opportunity to re-download the digital content. If a refund is issued, buyer is no longer allowed to access or otherwise use the digital content and must delete the digital content from buyer’s device. YouKey reserves the right to remove buyer’s access to digital content once a refund has been issued.

Refund for Rendering Services:

We may provide a refund for services at our discretion. To request a refund, a buyer must, within fourteen (14) days (unless otherwise indicated) of purchase, submit a refund request to YouKey (email: helpdesk@youkey.lk) expressly stating the reason for the request (e.g., buyer was not satisfied with the services provided). In the event a refund is issued, any ongoing services subject to such refund shall immediately cease.

14. Delivery and Delivery Time

For any purchase of goods, shipments will generally be made within ten (5) days of receipt of funds in YouKey’s account. Delivery timeframes may vary based on location and are not in YouKey’s control. Partial deliveries are permitted and may be invoiced separately to an extent that is reasonably acceptable to buyer.

15. Passage of Risk

Risk of loss passes to buyer as soon as the shipment is transferred to the carrier or has left the warehouse or that of a subcontractor. If shipment is delayed at the request of buyer, risk passes to buyer upon notice of readiness for shipment.

16. Retention of Title

Title to the goods transfers upon payment in full. Prior to the transfer of ownership, the following are prohibited without the consent of YouKey: pledge, transfer of a security interest, processing, or modification.

17. Copyright; Designated Agent for Notification of Claims of Infringement

YouKey respects the intellectual property of others. Accordingly, it is YouKey’s policy to respond to a notice of alleged infringement that complies with U.S. Copyright Law, and in particular, the Digital Millennium Copyright Act. Responses may include removing or disabling access to content or material claimed to be the subject of infringing activity and/or terminating the infringer’s right to access and use the YouKey Online Platform. It is YouKey’s policy to document all notices of alleged infringement upon which YouKey decides to take action. As with all legal notices, a copy of the notice may be sent to one or more third parties who may make such notice available to the public. If you believe that one or more of your works have been copied on the YouKey Online Platform in a way that constitutes copyright infringement, please provide a written notice of your claim of copyright infringement that is directed to YouKey’s designated agent as specified below along with the following information:

A signature of a person authorized to act on behalf of the owner of the copyright interest that is allegedly infringed;

A description, in reasonable detail (including any applicable URL address), of the copyrighted work that you claim has been infringed;

A description, in reasonable detail, of where the material that you claim is infringing is located on the YouKey Online Platform;

Your address, telephone number, and email address;

A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

A statement by you, made under penalty of perjury, that the above information in your written notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.

Designated Agent: YouKey #31, Sri Soratha Mawatha, gangodawila, Nugegoda, Sri Lanka. Email: legal@youkey.lk

Counter Notification. Counter notification, as permitted by applicable law and, in particular, the Digital Millennium Copyright Act, may be sent to the YouKey’s Designated Agent. All counter notifications must include:

Your physical or electronic signature.

An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.

Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).

A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.

A statement that you will consent to the jurisdiction of the District Court for the judicial district in which your address is located and that you will accept service from the person (or an agent of that person) who provided the website with the complaint at issue.

Repeat Infringers. It is YouKey’s policy in appropriate circumstances to disable and/or terminate the accounts of individuals who are repeat infringers.

18. Warranty

Unless otherwise noted or as limited by applicable law, all goods and services are provided AS-IS and AS-AVAILABLE. Any available warranty for a product or service shall be provided with the purchase of the goods or service. In making a warranty claim, and as applicable, buyer is required to provide notice of all visible defects upon receipt of the goods or within five (5) business days at the latest. Latent defects that could also not have been located in the course of an immediate inspection may only be claimed toward YouKey if we receive notice of the defect within three (3) months of the goods leaving the supplier. In the case of legitimate complaints, YouKey is obliged, at its discretion, to effect a cure or make a replacement delivery. The warranty rights lapse if buyer does not provide us the opportunity to inspect or buyer does not immediately make the allegedly defective goods or a sample thereof available upon request. Objections related to partial deliveries do not entitle buyer to reject the remainder of the delivery. There may also be no warranty rights in the case of pre-owned products.

19. Disclaimer of Warranties

The Online Platform is provided AS-IS and AS-AVAILABLE and may include errors, comissions and other inaccuracies. Access to the Online Platform may be interrupted or limited on an occasional basis in order to perform repairs, maintenance, or to install new equipment. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT THE YOUKEY ONLINE PLATFORM WILL OPERATE UNINTERRUPTED OR IN A MANNER THAT WILL MEET BUYER’S PARTICULAR REQUIREMENTS AND/OR NEEDS. FURTHER, TO THE EXTENT PRODUCTS AND GOODS PURCHASED THROUGH THE YOUKEY ONLINE PLATFORM ARE PROVIDED BY THIRD-PARTY SELLERS OR ARE OTHERWISE MANUFACTURED OR SOLD BY THIRD PARTIES, YOUKEY DISCLAIMS ALL LIABILITY WITH RESPECT TO SUCH THIRD-PARTY PRODUCTS AND GOODS. TO THE FULLEST EXTENT PROVIDED BY LAW, YOUKEY EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, NOT EXPRESSLY SET FORTH HEREIN. WE ALSO DISCLAIM ANY RESPONSIBILITY FOR THE ACCURACY OF THE INFORMATION AND/OR THE QUALITY OF THE INFORMATION, PRODUCTS, OR SERVICES PROVIDED BY, OR AVAILABLE THROUGH, THE YOUKEY ONLINE PLATFORM.

20. Limitation of Liability

BUYER EXPRESSLY ABSOLVES AND RELEASES US FROM ANY CLAIM OF HARM RESULTING FROM A CAUSE BEYOND YOUKEY’S CONTROL. IN NO EVENT SHALL YOUKEY BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIRD-PARTY PRODUCTS OR GOODS AND THE YOUKEY ONLINE PLATFORM OR WITH THE DELAY OR INABILITY TO USE THE ONLINE PLATFORM, EVEN IF YOUKEY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING THE FOREGOING, THE TOTAL LIABILITY OF YOUKEY FOR BREACH OF THIS AGREEMENT IS CESSATION OF USE OF THE YOUKEY ONLINE PLATFORM. THE LIMITATIONS SET FORTH HEREIN ARE PART OF THE BASIS OF THE BARGAIN BETWEEN USER AND YOUKEY AND SHALL APPLY TO ALL CLAIMS OF LIABILITY.

21. Indemnification

User is required to indemnify and hold YouKey harmless in relation to any breach of these Standard Business Terms by user.

22. Place of Performance; Jurisdiction; Applicable Law

These Standard Business Terms are governed and construed in accordance with the laws of Democratic Socialist Republic of Sri Lanka. The exclusive place of jurisdiction for all disputes arising under, or in connection with, the Standard Business Terms is the Colombo, Sri Lanka.

23. Binding Arbitration

User and YouKey agree that all disputes between User and YouKey (whether or not such dispute involves a third party) with regard to user’s relationship with YouKey, including, without limitation, disputes related to these Standard Business Terms, user’s use of the YouKey Online Platform, purchases made on the YouKey Online Platform, communications between YouKey and user (including email, telephone and text messages), and/or rights of privacy and/or publicity, will be resolved by binding, individual arbitration under the terms of the Arbitration Act 11/1995 in Sri Lanka and user and YouKey hereby expressly waive trial by jury. This dispute resolution provision will be governed by the Arbitration Act 11/1995, and any disputes concerning the validity, enforceability, or interpretation of these Terms or this arbitration provision shall be resolved by an arbitrator. User may bring claims only on user’s own behalf. Neither user nor YouKey will participate in a class action or class-wide arbitration for any claims covered by these Standard Business Terms. User also agrees not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person’s account, if YouKey is a party to the proceeding.

Not with standing the foregoing, the following shall not be subject to arbitration and may be adjudicated only in the courts of Sri Lanka: (i) any dispute, controversy, or claim relating to or contesting the validity of YouKey’s intellectual property rights and proprietary rights, including without limitation, patents, trademarks, service marks, copyrights, or trade secrets; (ii) an action by YouKey for temporary or preliminary injunctive relief, whether prohibitive or mandatory, or other provisional relief; (iii) any legal action by YouKey against a non-consumer; or (iv) interactions with governmental and regulatory authorities.

USER EXPRESSLY UNDERSTANDS AND AGREES THAT USER WOULD HAVE HAD A RIGHT TO BE PARTY TO A CLASS OR REPRESENTATIVE ACTION. HOWEVER, USER UNDERSTANDS AND CHOOSES TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY. If an arbitrator or court decides that any part of this arbitration agreement is invalid or unenforceable, the other parts of this arbitration agreement shall still apply; however, if an arbitrator or court decides that the class action waiver is invalid or unenforceable, then the entirety of this arbitration agreement shall be null and void.

24. Enforcing Security

User may not use the YouKey Online Platform or any of YouKey’s data, systems, network, or services to engage in, foster, or promote illegal, abusive, or irresponsible behavior. YouKey reserves the right to view, monitor, and record activity on the YouKey Online Platform without notice or permission from user. Any information obtained by monitoring, reviewing, or recording is subject to review by law enforcement organizations in connection with investigation or prosecution of possible criminal or unlawful activity on the YouKey Online Platform as well as to disclosures required by or under applicable law or related government agency actions. YouKey will also comply with all court orders or subpoenas involving requests for such information. In addition to the foregoing, YouKey reserves the right to, at any time and without notice, modify, update, suspend, terminate, or interrupt operation of or access to the YouKey Online Platform, or any portion of the Online Platform in order to protect the YouKey Online Platform or YouKey.

25. Injunctive Relief

User acknowledges that any breach, threatened or actual, of these Standard Business Terms, including, without limitation, violations or infringement of YouKey’s intellectual property or proprietary rights, may cause irreparable injury to YouKey, whereby such injury would not be quantifiable in monetary damages, and YouKey would not have an adequate remedy at law. In the event of such injury or potential for such injury buyer therefore hereby agrees that YouKey shall be entitled, in addition to other available remedies, to seek and be awarded an injunction or other appropriate equitable relief from a court of competent jurisdiction restraining any breach, threatened or actual, of user’s obligations under any provision of these Standard Business Terms.

26. Miscellaneous

User and YouKey are independent contractors. User is not entitled to assign rights under these Standard Business Terms to third parties absent our consent. Failure to insist on strict performance of any of these Standard Business Terms will not operate as a waiver of any subsequent default or failure of performance. No waiver by YouKey of any right under these Standard Business Terms will be deemed to be either a waiver of any other right or provision or a waiver of that same right or provision at any other time.

If any part of these Standard Business Terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers, venue, claim, and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most clearly matches the intent of the original provision and the remainder of these Standard Business Terms shall continue in effect.

These Standard Business Terms (and any supplemental terms applied with the purchase of a product, service or subscription) represent the entire agreement between user and YouKey with respect to use of the Online Platform, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written between user and YouKey with respect to the YouKey Online Platform. YouKey also provides the available goods and services exclusively on the basis of these Standard Business Terms.

27. Term and Termination

These Standard Business Terms will take (re-take) effect at the time user accepts, downloads, or begins using the YouKey Online Platform, whichever is earliest. These Standard Business Terms will terminate automatically if: (i) user fails to comply with any of the Standard Business Terms; or (ii) user ceases all use of the YouKey Online Platform. Termination in such event(s) will be effective without notice. In addition, YouKey may in its sole discretion terminate these Standard Business Terms or suspend the YouKey Online Platform’s performance upon notice to user for any or no reason. Upon termination of these Standard Business Terms, any and all right(s) to use the YouKey Online Platform shall immediately cease and user must promptly delete or destroy all copies of the YouKey Online Platform in user’s possession or control. The provisions concerning License Grant, the Feedback, Proprietary Rights, Disclaimer of Warranties, Limitation of Liability, Enforcing Security, Injunctive Relief, Place of Performance; Jurisdiction; Applicable Law, and Miscellaneous will survive the termination of these Standard Business Terms for any reason.

28. Contact Information

If a user has any questions regarding these Standard Business Terms or if a user is interested in obtaining more information concerning YouKey or this YouKey Online Platform or any available products, please contact YouKey at #31, Sri Soratha Mawatha, Gangodawila, Nugegoda, Sri Lanka, or helpdesk@youkey.lk (email).